Privacy Policy
Skye Tiles & Salcombe Ceramics · Cosmic Cards Limited (SC463592)
This policy is provided as a starting point and should be reviewed and approved by the business owner before launch.
Who we are
Skye Tiles & Salcombe Ceramics is the trading name of Cosmic Cards Limited (registered in Scotland, SC463592). We sell hand-painted ceramic picture tiles online and at markets and events. You can contact us at sales@skyetiles.co.uk or on 07531 010774.
What information we collect
When you place an order or make an enquiry, we collect the details you give us — your name, email address, delivery address, phone number (if you choose to provide it) and order details. We also collect information about how you use our website through analytics cookies, where you have allowed them.
How we use your information
We use your information to process and deliver your orders, to respond to your enquiries, to send you dispatch and tracking notifications, and (with your permission) to send you the occasional newsletter. We may also use it to follow up with a review request after your tile has been delivered.
How we share your information
We share your delivery details with our shipping carrier (Royal Mail, and occasionally other couriers) so your order can be dispatched and tracked. We use a payment provider to process payments securely; we do not store your full card details. We do not sell your personal information to anyone.
Cookies
We use cookies to help the website work and, with your consent, to understand how visitors use the site through Google Analytics. You can accept or reject non-essential cookies using our cookie banner. See our Cookie Policy for more detail.
Your rights
You have the right to access the personal information we hold about you, to ask us to correct it, and to ask us to delete it where appropriate. To exercise any of these rights, please email sales@skyetiles.co.uk.
How long we keep your information
We keep your order information for as long as needed to provide our services and to meet our legal and accounting obligations. We will not keep your information for longer than necessary.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact us at sales@skyetiles.co.uk or on 07531 010774.