Returns & Refunds
Skye Tiles & Salcombe Ceramics · Cosmic Cards Limited (SC463592)
This policy is provided as a starting point and should be reviewed and approved by the business owner before launch.
We want you to be delighted
We want you to love your little piece of somewhere special. If for any reason you are not completely happy with your tile, you may return it to us in its original condition and packaging for a full refund or exchange.
Damaged tiles
In the rare event a tile arrives damaged, please send us a photograph of the damage and we will send a replacement straight away. We pack every order carefully in protective wrapping and double-walled boxes where needed.
How to return a tile
To arrange a return, please contact us at sales@skyetiles.co.uk or on 07531 010774 and we will guide you through the process. Refunds are issued to your original payment method once we receive the returned tile.
International orders
We handle international returns personally. If you are outside the UK and need to return a tile, please contact us first so we can help with the best approach.